Are you ready to be a big part of something big?

At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.

What We Offer

• An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.

• The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.

• Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.

What You’ll Do

The Collections Specialist is responsible for monitoring and maintaining assigned accounts, addressing customer issues and processing account requests. Successful candidates will have strong verbal and written communication, high attention to detail, and experience working in a collaborative, team environment. Responsibilities include but are not limited to:

• Monitor and maintain assigned accounts:

  • Customer calls

  • Account adjustments

  • Balance write offs

  • Customer reconciliations

  • Credit memos

• Work with customers on collections, refunds, account adjustments, discrepancies and short payments

• Partner with sales and senior management when necessary to accelerate and support the collections process

• Communicate with the sales department regarding customer accounts on a timely basis

• Reconcile customer disputes as they pertain to payment of outstanding balances that are due

• Reduce delinquency for assigned accounts

What We’re Looking For

• 1+ years high volume corporate collections experience

• Knowledge of Billing and Collections procedures

• Proficiency in Microsoft Excel

Bonus Points

• Accounts Receivable knowledge/experience

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.